Read “Becoming a Split-Department Manager” on pg. 27

What does this split-department situation do to your efficiency as amanager, and how can you compensate for this change?
On which specific management skill should the newly appointed split-department manager be concentrating?
Chapter 2

Read “In Need of Improvement” on pg. 52 of your textbook and answer the questions listed below:

Discuss your approach to a complete study of the department, including the “sales pitch” you would use to try to win the manager’s cooperation and support. Specify what should be done, why it should be done, and how you propose to address the inevitable resistance of both manager and staff.

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