The textbook is Blanchard, P. N., & Thacker, J. W. (2013). Effective training: Systems, strategies, and practices (5th ed.). Upper Saddle
River, NJ: Prentice Hall.

1 Define KSAs and explain the different levels of each. How are they related to the components of the open systems model? Recall the last training you completed at your place of employment. Illustrate and offer examples for these levels of KSAs that you can now identify after reviewing the material in the chapter.

Your essay response must be a minimum of 200 words in length.

2 What are significant legal issues that the training unit must take into consideration during each of the five phases of the training process when conducting training activities?

Your essay response must be a minimum of 200 words in length.

3 Review the case study titled “Hershey Aligns Training with Strategy” in the textbook on pages 24-27. How should HRD be involved in shaping strategy in the Hershey case?

Your essay response must be a minimum of 200 words in length

4 What is relationship between competitive strategy, external environment, and internal strategies in strategic process planning?

Your essay response must be a minimum of 200 words in length.

5 Explain the behavioral and cognitive approaches to learning. Recall your last training either at your place of employment or perhaps in a classroom environment. Which approach did the trainer use in that training in your opinion? Explain your position.

Your essay response must be a minimum of 200 words in length.

6 Refer to the case analysis in the textbook on pages 86-88. Explain Rick’s ability to “fit in” using the social learning theory. Where did the breakdowns occur?

Your essay response must be a minimum of 200 words in length.

7 Explain the concept of the 360 degree performance evaluation. What are your thoughts on this type of evaluation? Would this work in your current place of employment? Why, or why not?

Your essay response must be a minimum of 200 words in length.

8 Analyze the job of a first time ONLINE student. What are the duties and tasks required for online classes? What KSAs (knowledge, skills, and attitudes) does an online student need to possess? What types of orientation or workshops would be beneficial to these online students to help them become successful? What additional programs would you recommend be offered by online schools for student success?

Your essay response must be a minimum of 200 words in length.

9 What steps should employers/supervisors take before offering training to their employees to decrease any anxiety they may feel as well as to motivate them to learn?

Your essay response must be a minimum of 200 words in length.

10 Your department has issued mandatory training for how to handle a called-in bomb threat at your place of employment. What factors, tasks, or scenarios would you build into the training design to ensure that information was learned and transferred to the workplace?

Your essay response must be a minimum of 200 words in length.

11 What type of training can be undertaken by electronic training (ET)? Discuss the effectiveness of ET in terms of the learning processes related to Social Learning Theory (attention, retention, and behavioral reproduction).

Your essay response must be a minimum of 200 words in length.

12 What is the purpose of role play in training and when should it be used? Offer examples of previous training in which role play was successful.

Your essay response must be a minimum of 200 words in length.

13 Discuss the concepts of cost effectiveness evaluation and cost benefit evaluations in determining if the training was “worth it”.

Your essay response must be a minimum of 200 words in length.

14 Explain the four types of evaluations outcomes identified in the textbook.

Your essay response must be a minimum of 200 words in length.

15 A successful manager at one company will be successful at any company. Do you agree or disagree? Why?

Your essay response must be a minimum of 200 words in length.

16 Lawsuits are expensive. What are some of the other reasons for making sure you have diversity training in organizations?

Your essay response must be a minimum of 200 words in length.

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