*The reader decides what is good in each individual case. If any suggestion or advice is not helpful in your case, the authors suggest that you do not use it. Each case is individual; each case is different. Be your own judge of what is good in your particular case.
WOW! So you have a complaint! So, you have a serious complaint! What do you do? How do you pile through all the red tape of dealing with nursing homes and physical rehabilitation centers? Have you been given the run-around by a physical rehabilitation center or nursing home. Do they ignore your questions or requests? Does it seem like you are invisible to them? Have you made legitimate requests and been ignored at every turn? Does it “seem” like the corporate persons or people in charge or the licensed social workers are taking advantage of the situation?
Is the center or nursing home ignoring bedsores that were acquired right there in the center or nursing home. Those are questions to ask yourself when you feel like you are getting the run-around when dealing with health or financial issues in relation to physical rehabilitation centers and nursing homes in this world.And there are more questions; you probably can think of hundreds of questions yourself. How about these questions? Do they wait days or even weeks before the patient or resident is given proper care? Does it “appear” that the physical rehabilitation center or nursing home is doing “more bad than good”? And are they covering this up with avoidance or fabrication? Do these sound like the same complaints that you have about a particular rehabilitation center or
Have you caught the place in outright lies? What has been your experience in dealing with physical rehabilitation center s and
First, build a solid base of honesty, and if there is no honesty inside the
Put It In
WRITING! Yes, a simple thing like writing changes all perspectives of a particular situation. Writing can bring a situation around to having more honesty, to having the staff and social workers and administrators “become” more honest. Once they see that something is in “writing” –in “print”, they might think twice about compromising their honesty and integrity. So, if anyone at any of those places has lied or fabricated, made up a story or ignored any of your verbal requests, it would be just common sense to have future dealings with them in “
Once a physical rehabilitation center has lied or misconstrued something or ignored your serious verbal complaints, it might be time to hit the typewriters and computers and compose a letter -IN
Staff who are honest and personnel who are honest will not resent or be bothered by any complaints that are put in
Keep a Journal.
Begin a journal book and record EVERYTHING that happens -time, date, place, day, occurrence and the person’s involved. KNOW that this corporate place is doing that so, you get on board and keep your own records, your own journal book/diary, regarding all issues and applicable communications, calls, visits. This is vitally important for your own protection from unscrupulous rehabilitation centers and
Keep records and copies.
Make a record of every phone call and every conversation, topic, date, time, day, and topic of conversation with details -every time you speak with someone regarding the rehabilitation center or nursing home. Some individuals make tape recordings of their phone calls. As long as “you” speak during that conversation, and you are “present” in that conversation, then this is not “eavesdropping” but simply a recorded conversation
Document everything that is done, everything that is said, everything that is not done and not said, to have accurate records of what is happening. Your documentation can mean the difference between success and failure, so document NOW- even before you have need to document things.
Have Everyone Join In and Check licenses:
Bring your entire family into the picture. Instead of one person doing all the work and making the complaints, ask all the family members who are available to help out and file their own complaints, either with the corporate place or with outside complaint agencies. The more participants the better. Consider, that’s consider, reporting any unscrupulous “licensed” individuals to the appropriate “licensing” bureaus. In some states the places that give licenses is the Department of Education, in other states, it is another department.
Go online and do a search of any and all organizations that are there to help you with complaints against physical rehabilitation centers and
Stay connected to win!
You cannot underestimate the power of being connected. Talk with everyone you know, everyone you trust about the situation but without mentioning names. Ask for any and all help that you can get in fighting the red tape, the fabrication, the lies, and the unscrupulous dealings of any happenings inside of bad
Now, gather your evidence.
Gather the rest of your evidence. Who would think that
Value trust and guard it.
Forget trust? Wow. How can we say such a thing and be serious? Here’s how. If you are dealing with a rehabilitation center or
Remember the eight
Look at what happened to those eight
If you are a
Complain to Agencies.
About complaining: Do your complaining (to other agencies and departments regarding these issues) in
Be Knowledgeable and consider suing.
Realize! Yes, realize what really happens once you initiate a complaint. First know whom you are speaking to if you complain by phone Know that most or some agencies are staffed by volunteers and even some are sympathetic to the corporations that you might be complaining about. (So consider suing if you have a good case). Complain to the agencies that issue licenses -whether the person you are complaining about is a doctor,
YES, build yourself up; strengthen your position and protect your family members and patients and residents by using the best resources that are available to you both in print and online. We make some recommendations about helpful books and helpful resources tools that you might be able to locate online or in your home town. Why not check out Mark Green’s publications, such as THE CONSUMER BIBLE, or other consumer books by Mark Green.
Never “threaten” to sue, just do it
Locate a lawyer.
Finally? Finally, if nothing else helps the case and you are still getting nowhere and the corporate and staff are still fibbing, fabricating, or withholding vital information, seriously considering suing the place. Yes, a lawsuit might be quite appropriate in some cases. In no matter what state you live in, there are usually competent lawyers who will take your case without taking any upfront money from you. (Check with friends and relatives who may have used lawyers or check the yellow pages).
Search the net.
Know the net. Be aware of how the net works and be aware of how advertisements pop up on the net and what they mean and what they stand for. For example, you are now reading an article about rehabilitation centers and
Believe in yourself.
Believe in yourself and in your own inner instinct. Know that most staff or personnel that are connected with the physical rehabilitation centers and
Always stay connected.
Connect! Yes, yes, yes, connect! Connection is a tool that has helped people throughout centuries throughout the world. You have seen evidence of this yourself. Don’t “unions” get more benefits for employees? Aren’t union members usually more protected than those that are non-union? Well, that’s the connection theory at work. The more people you have on your side, the better protection that you have. So, if you can be connected with others that have the same problem as you have, that is protection for you and protection for them. SO, connect! I f you are seeking connection with others who are complaining about rehabilitation centers and
Ahh, there are skeptics reading. Yes, we hear you. You are reading thinking that there are great
Put the words
Why rehabilitation centers? You’ve asked why we use this term, and we have the answer for you here. For many, many years, there have been so many deficiencies in some
For example, if a place names themselves a “rehabilitation center” instead of a
THE GOOD ONES: Yes, we acknowledge there are many helpful, good and law-abiding
I f you are in a good one, we are happy for you. If you have a family member in a good one, we are happy for you, and we still ask you to JOIN US, yes join us, in stopping the corruption or the lack of care and non-care in the bad facilities. Join us and together ,
(If you have a good comment about
Footnotes below this line
By “dig their own hole deeper”, we mean that if staff has already been dishonest, once approached in
This article, for the most part, is concerning dishonest staff at rehabilitation centers and
When recording on answering machines, sometimes a “timed beep” is necessary; check with your local statutes or check with your lawyer for details. Do an online search for help in that area.
If a licensed social worker or a licensed doctor has been unscrupulous or if they have been allegedly guilty of malpractice or negligence, you might want to consider seriously complaining to the licensing agencies about this. Pull up a good search engine on your computer and put in a search for “department of education licensing division” or “licensing agencies” . Keep searching until you find what you you are looking for.
While there are some centers that do “just’ rehabilitation and or therapy, the places that we are speaking of are the centers that used to be
If you think you have good cases, go right to a lawyer and ask for the free consultation. MOST lawyers have free consultations. You can even have a free consultation on the phone sometimes. Check the net and yellow pages.
Our Recommendations: If you would like our own recommendations (not a scientific study but our own personal recommendations). We can offer a list of homes and rehab centers that we approve of and offer a list of
CLUE: People are under the mistaken impression that if a center is not on the LIST of worst
I know for a fact that there is at least ONE rehabilitation and care center that is one of the worst going, yet this place is not on the government’ s WORST list. So be careful when viewing the homes. Ask to see the ENTIRE home, all floors of the nursing home , before making a decision.
Updated May 2008