This paper should be about VIVA a telecom company based in kuwait.
For the crisis communication: talk about the crisis VIVA had and how to deal with the crisis. Here are couple of links that talk about the only crisis they had which is bankruptcy, not included in the stock market yet and losing customers.
Internal communication: How do they communicate internally, one on one meetings with employees, group meetings, emails, msgs and etc.

"Are you looking for this answer? We can Help click Order Now"